Contact OOFOS Customer Support

For returns and exchanges with your OOFOS order, please visit https://oofosshoes.shop/start-a-return/.

For general FAQ, please visit our Help Center at https://oofosshoes.shop/help/.

If our FAQ doesn’t have an answer for you, contact our Customer Care Team:

Chat with us from 9 am – 7 pm EST/Monday through Friday
Send us an email here.
Text us at 888-820-7797. By texting this number, you consent to receive text messages from OOFOS at the number used to opt-in, in response to your customer service inquiry. Consent is not a condition for service. Reply STOP at any time to opt-out. Message and data rates may apply. For more details, visit out terms of service and privacy policy.

Size guide

How to find your size? Trace your foot and measure from the heel to the tip of the longest toe. If you land between sizes, round up.

OOFOS runs true to size with most other footwear brands. If you are a whole size in another brand, order that same whole size. If you are a half size, women should order up and men should order down for slides, sandals, and clogs.

US	UK	EU	Foot (in)
5	3	36	8.7
6	4	37	8.9
7	5	38	9.3
8	6	39	9.6
9	7	40	9.9
10	8	41	10.3
11	9	42	10.5
12	10	43	10.9

US	UK	EU	Foot (in)
7	6	40	9.8
8	7	41	10.1
9	8	42	10.4
10	9	43	10.8
11	10	44	11.1
12	11	45	11.4
13	12	46	11.8
14	13	47	12.0
15	14	48	12.4